By the 1840s, the Postal Services had evolved into a largely efficient and regular service with its own offices and fulltime employees. With their clients’ expectations raised, customer service was a priority. In the newspapers, residents lambasted the Post Office for all lapses much to the Colonial Government’s chagrin.
The next innovation for this essential service would be the introduction of stamps, an essential link in the chain to ensure that all revenue was correctly and comprehensively accounted for.
Main picture: The second dedicated Post Office building is on the right, opposite the Town Hall and next to the original Phoenix Hotel