What can the Insurance Industry Teach the Government Departments?

Having changed the Insurer on my daughter’s car this week, the epiphany struck me yet again: The ease and convenience of dealing with Private Sector companies versus having to deal with the Civil Service. Part but not all of the ease of use relates the fact of how technology is used. The rest is attitude.

Main picture: Wildlife photographer Hannes Lochner spent 750 days in the harsh surroundings of the Kalahari Desert to chronicle the life of a female leopard and in doing so delved into a dark and fascinating nocturnal world of big cats and other predators. Filming Luna with her cubs was the highlight of Mr Lochner’s two-year project immersed in the Kalahari Desert


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